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Gripe Policy

Our aim is to provide an open platform for people to voice opinions, in addition to asking questions and seeking assistance. However, against this we must weigh the potentially damaging result of allowing defamatory content to appear on our pages. If you have a gripe with a company or person, and wish to share it on our pages, please follow these guidelines:

1. Post as many factual details of your situation as possible, without compromising your own personal security.
2. Please identify yourself on each post, though be aware that posting contact details such as email addresses or phone numbers might subject you to spam.
3. Please follow up in the thread if your situation changes at a later date.
4. Avoid making unfounded accusations

Please also be aware that in the event of a specific company or person being the subject of negative opinion, we will endeavour to inform them, in order that they might rebut any allegations in the thread and invite contact from the initiator.